FAQ
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What if my artwork arrives damaged?
We are experts at packaging our art and have never had a painting delivered damaged. If this ever did happen, Dorothea Sandra would fully reimburse all charges. Buying art should be a pleasurable experience.
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Do you ship internationally?
Yes. Dorothea Sandra sells art internationally. We are experienced with dealing with customs forms and overseas shipping. We stay with our clients until their painting arrives safely. For example, we have shipped to Hong Kong, England, France, Italy, Belgium, Switzerland, throughout the US and more.
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Can we contact Dorothea Sandra Art directly?
Yes. Buyers are our top priority. You can call Dorothea at 1 (989) 255-9341. You can contact her through this website’s CONTACT form or email her directly at dorothea@dorotheasandra.com. We stay with our clients every step of the way.
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Will I receive a Certificate of Authenticity?
Yes. If you ask for one, Dorothea Sandra will enclose a Certificate of Authenticity in the shipping package.
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How long does it usually take to ship out a painting?
It usually takes 1-2 days to package the painting and then 5-7 days to ship it.
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Are there discounts with the price?
Dorothea Sandra does not mind giving discounts. You can call Dorothea at 1 (989) 255-9341. You can contact her through this website’s CONTACT form or email her directly at dorothea@dorotheasandra.com.