FAQ

  • What if my artwork arrives damaged?

    We are experts at packaging our art and have never had a painting delivered damaged. If this ever did happen, Dorothea Sandra would fully reimburse all charges. Buying art should be a pleasurable experience.

  • Do you ship internationally?

    Yes. Dorothea Sandra sells art internationally. We are experienced with dealing with customs forms and overseas shipping. We stay with our clients until their painting arrives safely.

  • Can we contact Dorothea Sandra Art directly?

    Yes. Buyers are our top priority. You can call Dorothea at 1 (989) 255-9341. You can contact her through this website’s CONTACT form or email her directly at dorothea@dorotheasandra.com.

  • Will I receive a Certificate of Authenticity?

    Yes. If you ask for one, Dorothea Sandra will enclose a Certificate of Authenticity in the shipping package.

  • How long does it usually take to ship out a painting?

    It usually takes 1-2 days to package the painting and then 5-7 days to ship it.

  • Are there discounts with the price?

    Dorothea Sandra does not mind giving discounts. You can call Dorothea at 1 (989) 255-9341. You can contact her through this website’s CONTACT form or email her directly at dorothea@dorotheasandra.com.